Last Updated: [Insert Date]

1. Introduction

Welcome to Home Furni and Decor Sale (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website luxelightoffers.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

Our store specializes in designer furniture and home decor, offering curated collections from 2-3 seater sofas to statement lighting. We combine aesthetic appeal with practical functionality for discerning customers who value both style and substance in their living spaces.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Interfere with the proper functioning of the website
  • Use automated systems to extract data without permission

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our designer furniture and decor items. However, slight variations in color, texture, or dimensions may occur due to screen settings, material nature, or handcrafted elements.

3.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after ordering, we will notify you promptly.

3.3 Non-Returnable Items

For quality assurance, the following cannot be returned unless defective:

  • Art pieces (custom framed or canvas prints)
  • Custom upholstery with fabric selections
  • Made-to-measure furniture
  • Clearance items marked “final sale”
  • Mattresses, cushions, and upholstered items (hygiene reasons)

4. Order and Payment Terms

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order before acceptance.

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We occasionally check competitor pricing to ensure fairness but cannot price match due to our unique designer collections.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. For security, we do not store payment details on our servers.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days. During peak periods, processing may take slightly longer.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

5.3 Delivery Areas

We ship globally except to certain Asian regions and remote locations. Delivery times are estimates and not guaranteed, especially for international orders.

5.4 Receiving Your Order

Please inspect items immediately upon delivery. Report any damage within 48 hours by emailing [email protected] with photos and retaining all packaging.

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from delivery date for most items. To initiate a return:

  1. Email us within 15 days with order number, photos, and reason
  2. Receive return authorization within 2 business days
  3. Package items securely (original packaging preferred)
  4. Ship using provided labels or await collection for large items

6.2 Refund Process

Refunds are processed within 5 business days of receiving your return. The original shipping fee is non-refundable unless the return results from our error.

6.3 Exchanges

We encourage exchanges for alternative colors or products. Note your preference in the return request, and we’ll adjust any price difference.

7. Intellectual Property

All content on our website, including product designs, descriptions, images, and logos, are our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without express permission.

8. Liability Limitations

8.1 Product Use

Our furniture is designed for residential use unless otherwise specified. Commercial use may void warranties.

8.2 Website Availability

We strive to maintain continuous site access but aren’t liable for temporary outages due to maintenance or circumstances beyond our control.

8.3 General Limitation

Our liability is limited to the purchase price of the item in question. We’re not liable for incidental or consequential damages.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect, use, and protect your data.

10. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

12. Contact Us

For questions about these terms or any order:

Home Furni and Decor Sale
70 Carlton St, Nottingham, GB NG1H 6UW
Email: [email protected]