At LuxeLightOffers, we understand that the journey of your premium home furnishings shouldn’t end at checkout. That’s why we’ve crafted a delivery experience that’s as thoughtful and refined as our collections—bringing affordable luxury straight to your doorstep, wherever you are in the world.
Global Shipping Options
We offer two convenient shipping methods to suit your needs, both handled with the care your designer pieces deserve:
Processing With Care
Every LuxeLightOffers item undergoes meticulous quality checks before dispatch. Please allow 1-2 business days for this careful processing—because we believe your designer furniture, lighting, and art deserve nothing less than perfection when they arrive at your door.
Delivery to Your Part of the World
From our Nottingham showroom to your home, we ship globally with some exceptions. Currently, we’re unable to deliver to certain parts of Asia and remote locations—but our team is constantly working to expand our reach while maintaining our standards of affordable luxury.
Your Delivery Questions Answered
-
How will I know when my order ships?
You’ll receive a confirmation email with tracking details the moment your carefully packaged items leave our warehouse. For EMS shipments, tracking updates may be less frequent but rest assured your pieces are on their way.
-
What if I need to change my delivery address?
Address changes can be made within 12 hours of ordering by contacting our customer care team at [email protected]. After this window, we’ll do our best to accommodate requests but cannot guarantee changes for expedited shipments.
-
Do you offer white glove delivery for large items?
While our standard services don’t include in-home placement, our packaging is designed for easy handling. For particularly substantial pieces like our 3-4 seater designer sofas or dining tables, we recommend having assistance available during delivery.
-
What happens if my items arrive damaged?
In the unlikely event of damage, please contact us immediately at [email protected] with photos of both the packaging and affected items. Our 15-day return policy covers manufacturing defects and shipping damage—we’ll make it right.
The LuxeLightOffers Promise
We stand behind every piece in our collection—from our dramatic ceiling lights to our handcrafted sideboards. That’s why we offer a 15-day return window from delivery date, giving you time to ensure your new furnishings meet our shared standards of design integrity and practical luxury.
For our international design enthusiasts, please note that customs duties or import taxes may apply depending on your location. These are the responsibility of the recipient and aren’t included in our shipping charges.
Have more questions about receiving your affordable luxury pieces? Our Nottingham-based team is always happy to help at [email protected] or +44 (0)115 123 4567.